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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All SINMAG products

The group "New Technologies" offers for review the products of the plant SINMAG: dough mixers with fixed, rolling deck, floor, table planetary mixers, bread cutters, hydraulic dough rounders, dough dividers, proofing cabinets, biscuit cutters, dough rollers, rotary, hearth baking, convection ovens, accessories for baking equipment, accessories for mixers
  • Dough mixers with a fixed dose SINMAG
    Dough mixers with a fixed dose
    SM 80T, SM 50, etc.
  • Dough mixers with a rolling deck SINMAG
    Dough mixers with a rolling deck
    SM 120A , etc.
  • Outdoor Planetary Mixers SINMAG
    Outdoor Planetary Mixers
    SM 201, SM 401, etc.
  • Bread Slicers SINMAG
    Bread Slicers
    SM 302 , etc.
  • Hydraulic dough rounders SINMAG
    Hydraulic dough rounders
    SM 4-30, SM 9-36, etc.
  • Rack cabinets SINMAG
    Rack cabinets
    SM-32S, ST-4R, etc.
  • Biscuit cutters SINMAG
    Biscuit cutters
    HS-3, HS-3S, etc.
  • Hydraulic dough dividers SINMAG
    Hydraulic dough dividers
    SM-530, D20-HD, etc.
  • Test packages SINMAG
    Test packages
    SM-380B, SM 307, etc.
  • Rotary baking ovens SINMAG
    Rotary baking ovens
    SV2 , etc.
  • Desktop Planetary Mixers SINMAG
    Desktop Planetary Mixers
    SM 101, SM 100, etc.
  • Hearth baking ovens SINMAG
    Hearth baking ovens
    SM 901 C, SK2-P932G, etc.
  • Convection baking ovens SINMAG
    Convection baking ovens
    SM 705 EE, SM 710 EE, etc.
  • Owned. for bakers. equipment. SINMAG
    Owned. for bakers. equipment.
    R2-18B, HS, SM302, etc.
  • Accessories for mixers SINMAG
    Accessories for mixers
    SM901, SM601, etc.

NEW TECHNOLOGIES GROUP

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